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Access Service Rep - PART TIME VARIABLE SHIFT - AVAILABILITY FOR 6 - 8 WEEKS TRAINING

Req Number 0022OZ
Job Description
At Northwell Health, transforming care means empowering you to go as far as your talent and ambition will take you. Putting the patient at the center of everything we do, fostering change and promoting creativity to inspire you to achieve amazing things. Knowing that, regardless of your role, you have the opportunity to make a difference in our patients' lives, every day. Consider transforming your career and joining us now.
As an Access Service Representative you will conduct interviews to obtain demographic and insurance information, key information into registration system, verify financial and insurance information, obtain appropriate signatures on medical, legal and financial forms and admit patients and provide information regarding hospital rules and regulations.
Responsibilities Include:
+ Conducts interviews to obtain demographics, insurance information and enters data into registration system.
+ Contacts insurance carrier(s) (or references insurance databases) to obtain information necessary for successful billing of third party payers. Re-verifies insurance of recurring patients.
+ Performs collection duties including, but not limited to, meeting with uninsured and ineligible Medicaid patients to discuss financial responsibility. Establishes payment arrangements for uninsured patients and resolves open balance issues.
+ Informs patient of all financial obligations, communicating collection policy and collects outstanding balance amounts, deposits and point of service payments.
+ Obtains appropriate signatures on medical, legal and financial forms. Prepares charts, registration forms, ancillary slips, patient addressograph plates, etc. Forwards required items to nursing unit/clinic.
+ Admits patients and provides information regarding regulations and policies, such as Patient Bill of Rights, Advance Directives, Health Care Proxy, etc.
+ Reconciles charge documents with patient logs and enters charges into the registration system.
+ Receives and records discharge notices on the registration system to ensure timely transmission of data to financial management.
+ Schedules patient for pre-admission testing as necessary.
+ Maintains and reconciles daily census to nursing units. Notifies nursing unit of patient's arrival and arranges for patient's escort.
+ Answers telephone, maintains files, sorts mail and keeps inventory of supplies. Informs manager of all activities, needs and problems. Accumulates data for performance reports.
Qualifications
+ High School Diploma or equivalent, required.
+ Prior customer service experience, required.
+ Data entry skills (80 keystrokes per minute), required.
+ Must pass training program within the normal probationary period.
+ Ability to communicate well and interact effectively with patients and families.

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